Great service throughout!
My flatmates and I are currently renting a property. Since the beginning we have received nothing but help and support. Our property manager, Niamh, has been especially helpful with any and all issues we've had!
Prompt and Thorough Service
Viktoria has made sure that whatever issues came up were promptly and thoroughly dealt with. Always available and making things easy for us when it comes to sending over contractors and handymen to fix small issues.
Professional, thoughtful service
We live abroad so we need a proactive, professional management service to ensure our property is let and managed properly. We have had experience of at least half a dozen agents. Cedar are by far the best we have encountered. Viktoria and Cherif have been responsive, professional and quick to help both us and our tenants. Thank you!
We were looking for a property in West Hampstead and met Trevor through Cedar Estates who from day 1, provided exceptional customer service. Trevor is friendly, professional and reliable and helped us to secure the flat in less than a week, which was an incredibly smooth and hassle-free process! When we moved into the flat, there were a few questions we had, all of which, Trevor was more than happy to answer with a smile on his face. I would recommend Trevor to anyone seeking a property - thank you Trevor!
I have used Cedar for a long time and deal mainly with Alex. I am very pleased with the service that they provide and Alex is an excellent point of contact, always there to help and very knowledgeable of the market and the area. I can confidently recommend him and Cedar to let your properties quickly and successfully.
I have been a tenant of Cedar Estates West Hampste
As a tenant of years I would very highly recommend this agency for being professional, down to earth rents, a genuinely friendly team, quick repairs and a relaxed community feel in the West Hampstead branch. Absolutely 5* without question.
Just a few words to say how pleased we are with the service we’ve received from Sam. He did an absolutely outstanding job in selling our property. From day one he has been efficient and proactive in making the sale progress to completion, keeping us updated throughout. I have no doubt that without Sam’s regular chasing and polite reminders to all parties involved we would still be waiting to complete the sale. He kept pushing things forward and kept on top of things, while remaining very patient and friendly. We can't recommend him enough.
More than just a rent
Me and my wife came to the UK for a 11month research stage. Moving for a distant country (we are fom Brasil) may be a complicated an sometimes even frightening experience. Cedar Estates, more especifically the diligent and patient Trevor Davis and Sophie Leaver, helped us through the whole process, helping us to find the best suitable place for our needs, also regarding language and cultural aspects. They made the whole transition easier, and helped us to find and manage an overseas renting experience.
Thank you so much - Amanda Melville who recommended the flat I am renting now has restored my faith in real estate agents! Also many thanks to Viktoria who dealt instantly with a couple of things that needed tending. Thanks so much Cedar!!
Genuinely Impressive Service during tennancy
Just wanted to add a note to say have been really impressed with how fast Cedar react when things go wrong around the home. Having seen the nightmare some of my friends have in getting things fixed around their flats - have been really impressed with how efficient Cedar are at getting things sorted. Thanks especially to Viktoria who has always been prompt at replying to emails.
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